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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aashrai Puthran

Aashrai Puthran

January 3, 2025

5  out of  5
rating by Aashrai Puthran
"Amazing crew here at Statefarm. Janet from their team is polite and easy to talk to"
We responded:
"Thank you so much!"
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Dave Godin

December 17, 2024

5  out of  5
rating by Dave Godin
"I've been with Jennifer's office for decades for all my insurance needs and the service has always been outstanding and friendly. Recently, my daughter went back east for college but didn't take her car. When I called the office to see if we could lower the annual miles, I discovered that there is also an "away student" discount, but since my bill was currently due, it normally wouldn't be applied until the next cycle. However, Janet Andrews said she would advocate for us to the adjusters to backdate both discounts and apply them to the current bill. Within days I received a new bill and between the lower annual miles and the "away student" discount, the bill was cut in half! Thank you for going to bat for us!"
We responded:
"Thanks Dave! Thank you for being a long term customer and so happy this all worked out!"
Profile photo of Samuel Li (Sam)

Samuel Li (Sam)

December 17, 2024

5  out of  5
rating by Samuel Li (Sam)
"I went in to get my cars insured, and Marnie was extremely patient to explain to me what each coverage entails. She's also provided me with a good picture of what driving in the Bay Area is like, which helped me to decide on what coverage I really need. Finally, the office opens Mon - Thur, which I'm also very happy to see given that many offices are no longer staffed. I'd come back for my other insurance needs!"
We responded:
"Thank you Sam and welcome to my office. Marnie is extremely patient and awesome! We do work on Fridays, just from home!"
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Moose Canedo

December 7, 2024

5  out of  5
rating by Moose Canedo
"Agent Janet Andrews from StateFarm Office of Jennifer Selvitella was great! Easy to work with . Would recommend to anyone needing their services."
We responded:
"Thank you! Glad you had a good experience with Janet."
Profile photo of Clarissa Carrasco

Clarissa Carrasco

November 22, 2024

5  out of  5
rating by Clarissa Carrasco
"The service provided was great! Janet was able to guide me in the correct direction and provided lots of great information! She went above and beyond to help me!"
We responded:
"Thank you Clarissa! Appreciate you taking the time to share your experience."
Profile photo of Mitch Uzunoglu

Mitch Uzunoglu

November 20, 2024

5  out of  5
rating by Mitch Uzunoglu
""I had the privilege of meeting with Janet, an Account Manager earlier this morning. Not only was I impressed with her ability to eloquently articulate the terms and conditions of my policy, she broke down complex policy terminology into layman's terms. Even my followup questions were provided on-the-spot calculations all while ensuring if I had any follow-up questions that I was provided ample time to ask. Overall, everything was professionally explained, and by the end of the meeting, she told me she would take the extra time to email me a brief summary of our discussion to serve as a nice reference point on what we had discussed. In the end, this is the type of service you would expect of any employee working at Jennifer Selvitella's Statefarm branch, but even so, I could not help but feel compelled to share how enlightening and empowering it was to have been treated so well. Thank you Janet."
We responded:
"Mitch! Thank you so much for taking the time to write such a personal and heartfelt review. "
Profile photo of Emily Sturtevant

Emily Sturtevant

November 15, 2024

5  out of  5
rating by Emily Sturtevant
"Janet is wonderful! She is patient, kind, and an expert in all things insurance. She answered all my questions and then some. It was a smooth experience and a no-brainer to choose to work with her."
We responded:
"Thank you for sharing your experience Emily!"
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Shuhua Li

November 13, 2024

5  out of  5
rating by Shuhua Li
"I would love to recomment Janet Andrew to my friends if they are looking for insurance agents/plans. She is very professional and super helpful. She spent time to help me go through my insurance application, explain policies and prices, and answer lots of questions for me. This was the best experience of insurance application I have ever had."
We responded:
"Than you Shuhua! This is what we always strive for!"
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jason gekas

November 5, 2024

5  out of  5
rating by jason gekas
"We have had multiple insurance policies through Jennifer for many years. Jen, Janet, Yolanda and staff have always been very attentive, professional and helpful in ways beyond mention in a short review. Very happy to have them on our side."
We responded:
"Thank you Jason! "
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Casey Reed

November 4, 2024

5  out of  5
rating by Casey Reed
"California insurance need I say more. Marnie was such a pleasure and delight to work with. Direct an upfront as you expect this whole process to be, everything was straightforward and amazing. On time and done early. I could not ask for anything better fantastic thank you"
We responded:
"Thanks so much Casey! Marnie is awesome, I agree! "
Profile photo of Mariana Gomes

Mariana Gomes

October 30, 2024

5  out of  5
rating by Mariana Gomes
"I'm having a great experience with Jennifer and her team (specially Janet), always available to help and give information. I highly recommend them!"
We responded:
"Thank you Mariana! Appreciate you!!"
Profile photo of Jay Cee

Jay Cee

October 14, 2024

5  out of  5
rating by Jay Cee
"I’ve been a long term customer with State Farm. This office is always a pleasure to contact. They always take care of me with the upmost urgency. Thank you Marnie for always following up! Highly recommend them!"
We responded:
"Thanks Jay! We appreciate you!"
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GBT

September 17, 2024

5  out of  5
rating by GBT
"Jennifer Selvitella’s office (especially Janet Andrews) are awesome. They were very knowledgeable and extremely helpful with my insurance needs."
We responded:
"Thank you! We appreciate you!"
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Scott Stoeckle

September 13, 2024

5  out of  5
rating by Scott Stoeckle
"I would just like to say that my agent, Janet Andrews, is very good and i would highly recommend her for all your insurance needs. I was very busy when i transitioned over to State Farm. Janet was very patient, helpful and made sure to always follow up on everything needed, even though i drug my feet a bit."
We responded:
"Thanks Scott. Glad you had a good experience with Janet!"
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Morgana Hooker

September 9, 2024

5  out of  5
rating by Morgana Hooker
"Great service! Helped move my insurance from another state quickly and easily. Amazing job !!"
We responded:
"Welcome Morgana and thank you!"
Profile photo of Jakob Fuhrmann

Jakob Fuhrmann

August 31, 2024

5  out of  5
rating by Jakob Fuhrmann
"The team of Jennifer Selvitella is wonderful. In particular, Janet Andrew is super helpful. She helped me in getting my insurance policy for my new car right on time while I was traveling. She is always available and takes the time to explain all the policy details. I highly recommend this office."
We responded:
"Thank you so much Jakob!"
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Frank Monasteri

August 31, 2024

5  out of  5
rating by Frank Monasteri
"Called Janet the other day to get quotes for my truck and other vehicle. She helped get more coverage at a better price over my current insurance. So happy that l called!"
We responded:
"Thanks so much Frank!"
Profile photo of Juxse

Juxse

August 27, 2024

5  out of  5
rating by Juxse
"Janet is the best! She was able to quickly and smoothly help me get my insurance transferred to State Farm. She is great at following up and very kind."
We responded:
"Thank you Juxse! Welcome to our office!"
Profile photo of Kamran Rafii

Kamran Rafii

August 27, 2024

5  out of  5
rating by Kamran Rafii
"I worked with Janet Andrews on getting E&O insurance. She was very helpful in guiding me through the options. She was very responsive and communicated in a timely manner."
We responded:
"Great to hear Kamran, thank you!"
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katelyn bui

August 26, 2024

5  out of  5
rating by katelyn bui
"When my premium had went up by the only auto insurance I’ve ever used, I was wary of looking for another provider, but had heard good things about State Farm. Janet was so helpful with every step of the process, and was so detailed with everything for me! I really appreciate her help and she provides wonderful customer service, as well. (:"
We responded:
"Thank you Katelyn! We are happy to have you!"
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Joseph Wong

August 23, 2024

5  out of  5
rating by Joseph Wong
"I never thought that selecting a specific State Farm agent would make any difference. That was until I needed help to dispute State Farm’s decision in my auto accident case. Any associate would have walked away let alone appealing and eventually overturning the ruling of State Farm’s own claims department. Apparently, this was not true at Jennifer Selvitella. Jennifer and her associates, Janet and Marnie, fought for the legitimate rights of their clients."
We responded:
"Thank you Joseph. We believed in you and are so happy the ultimate outcome was the right one!"
Profile photo of Dan Kronstadt

Dan Kronstadt

August 21, 2024

5  out of  5
rating by Dan Kronstadt
"I originally reached out to the agency in 2023 as I was shopping around for less expensive auto insurance. Janet Andrews responded quickly and, while they couldn't beat the price I was paying, she periodically checked in with me to re-evaluate. Recently she checked in and this time I had bought a new car since the last check in and they were able to beat the price I was paying with Allstate. The process was easy and straightforward."
We responded:
"Thanks Dan and welcome!"
Profile photo of al shen

al shen

August 16, 2024

5  out of  5
rating by al shen
"Janet Andrews, whom I worked with to resolve our auto accident ordeal was the BEST! She helped me/us navigate the ins and outs of claims, chasing after adjusters, following up on auto repair and ultimately to reimbursement. She made our entire claims process seamless and pain free! She went above and beyond to make me/us feel at ease about submission to completion of this hectic process of working with first second and third party of insurance claims. She operated with total expertise knowledge and professionalism. I will direct all of my friends and family to Janet in all of our insurance related endeavors. Thanks a million Janet!"
We responded:
"Thank you so much Al. I am glad Janet was able to assist you during what can be a very stressful situation!"
Profile photo of Anita Gursahani

Anita Gursahani

August 15, 2024

5  out of  5
rating by Anita Gursahani
"I have been working with Janet Andrews from Jennifer's team for several years. Janet is very knowledgeable, very helpful, and goes out of her way to ensure that all of our questions are addressed and insurance needs are met. She and the rest of the team are wonderful to work with."
We responded:
"Thank you so much Anita! I truly appreciate your business."
Profile photo of Donnie Wolf

Donnie Wolf

August 15, 2024

5  out of  5
rating by Donnie Wolf
"Responsive and very helpful in getting a new policy"
We responded:
"Thank you Donnie, so glad we could help!"